I just got my 1994 Pre-Mattel Samantha from the hospital and they completely ignored my instructions and replaced her body! With a cheaper one that has plastic neck ties! There was nothing wrong with the doll's original body! She was only supposed to have her limbs tightened. Now I have to send Samantha back to have her old body/strings put back on. When I asked AG Hospital why they did this, all they could tell me is that they don't throw away the old bodies and that they were "sorry". (Everyone knows the PM dolls have softer plush cloth bodies, they were probably hoping I would be too dumb to tell the difference) What would Pleasant T. Rowland say if she knew how Mattel is taking shortcuts, being incompetent and cheapening the quality of her products?

<font color="#051E50" size="1">[ January 07, 2006 02:23 AM: Message edited by: elizabeth_1325 ]</font>